The Business of Travel: TRAVELSAVERS’ Jane Clementino on Trends, Technology and Tomorrow
In Episode 10 of You Came to the Right Place, hosts Natasha Lair and Jen Mallia are joined by one of Canada's most respected travel industry leaders, Jane Clementino, Senior Vice President and General Manager of TRAVELSAVERS Canada. They explore the trends shaping the Canadian travel industry, how travel advisors are evolving their businesses, and why the future remains bright for the trade.
In this episode:
• Why more travel advisors are specializing and building niche businesses
• How traveller behaviour is changing, from AI-powered trip planning to demand for personalization and value
• Why advisors are returning to full-service bookings, including air
• The growing importance of domestic travel and what it means for Canadian advisors
• How AI can improve efficiency while preserving the human touch
• What advisors need most from supplier partners in today's marketplace
• Jane's advice on professional development, leadership and building a successful career in travel
Plus, the Pulse Check returns with rapid-fire questions on Jane's dream destination, biggest airport pet peeve, favourite duty-free purchase, and the best travel advice she's ever received.