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Remote Agent

Join our remote team of agents for:

• great salary and shift differential pay - $21.00 to $34.00 an hour base range
• benefits – new benefits just added
• unparalleled training for a successful career

           

About Us

agent24 is one of North America’s largest providers of after-hours travel services available 24 hours a day, 365 days a year. As a worldwide leader in business travel support, we are setting new standards of excellence by delivering outstanding customer experiences that exceed expectations. Our experienced, professional agents provide companies with peace of mind that their clients are being cared for around the clock from any location around the globe. agent24 stays on the cusp of emerging travel technologies and invests significantly in developing advanced platforms with our own proprietary software as well as partnering with the world’s most innovative companies.

 

agent24 is a division of American Marketing Group, one of the world’s largest travel marketing companies. Established in 1970, AMG is a dynamic organization encompassing 19 pioneering companies that champion solutions to support travel advisors. With a global reputation for excellence, AMG is an essential business partner to agencies and suppliers, providing them with innovative products and services that offer a competitive advantage in today’s leisure and corporate markets. With more than 25,000 top-performing advisors generating $20 billion in revenue, AMG empowers agencies to achieve greater success financially, professionally and personally.

 

About the Position

We are looking for corporate travel representatives to join our remote workforce. Agents handle incoming calls from clients looking to book all trip components (air, car, hotel, and rail) in accordance with corporate policy to best meet customer travel objectives. Candidates must be able to handle reservations via phone and queues. Candidates must have the ability to problem solve and follow client policies and procedures. Strong international or ticketing experience a plus.

Requirements

• Two years of experience working in a corporate travel environment
• Proficiency on at least one GDS (Sabre, Apollo, Travelport +, Worldspan or Amadeus
• Working knowledge of Microsoft office products
• Availability for weekend and holiday shifts
• High-speed Internet access and a quiet work area at home as well as own computer and headset (specs available)
• Self-starter capable of working independently
• Ability to handle multiple tasks with flexibility and ease
• Aptitude for providing superior, personalized customer service to a diverse clientele
• Outstanding listening skills to identify needs by asking questions to elicit what customers really want
• Excellent verbal and written communication skills

 

 

Please send resume to hireme@agent24.com

 

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Data Entry Specialist

About us:

TRAVELSAVERS has championed innovative solutions that strengthen the travel advisor community since 1970. It is a leading international marketing organization of more than 3,000 independently owned, full-service travel agencies and 25,000 advisors. Through longstanding relationships with the world’s finest travel suppliers, agencies affiliated with TRAVELSAVERS generate $20 billion in annual sales.

The dynamic, growing company inspires and ignites an entrepreneurial spirit in its agencies through exclusive programs, events, marketing, and technology. The TRAVELSAVERS team is passionate about working together to create and offer unique resources and personalized consulting that exceed our agencies’ expectations and propel them to success.

The role is hybrid, with the ability to reliably commute to Oyster Bay 3 days a work week. No relocation assistance is offered for this role.

About the position:

TRAVELSAVERS is searching for a Data Analyst to handle multiple day-to-day responsibilities as well as manage special projects. The role will focus upon data and finance for multiple brands internationally with the goal of providing accurate data in a timely fashion, creating automation where possible, and ensuring process improvements as possible. Project functions include gathering project requirements, documentation, reporting on project and ensuring deadlines are met on time and, if applicable, within budget.

Data Analyst Job Responsibilities Include:

· Learn internal software, business processes and cycles to understand how data is used and where improvements can be made

· Use of digital spreadsheets to input, organize, update, track, and analyze data

· Transfer of data onto templates, format, and upload into appropriate software program

· Transfer of data onto digital templates

· Pull reports from marketing and sales software programs.

· Update data on extranet calendar

· Format database for mass mailings

· Create templates and update as needed

· Partner with stakeholders to understand and document projects

· Communicate updates and progress on projects

· Assist in creating &/or updating presentations as needed

· Assist in tracking project performance

· Partner with other departments on data projects

Qualifications / Skills/Requirements:

· 2 years of related work experience is desired

· Proficiency with MS Office, including high level of proficiency with Excel; writing formulas and creating macros a plus

· Analytical thinking is a must

· Interest in data and technology is very helpful

· Strong collaboration skills

· Willingness to learn Power BI

· Ability to create and maintain relationships

· Organizational skills and being detail oriented are required

Job Type: Full-time

Pay: $20.00 - $25.00/hr

Expected hours: No more than 40 per week

Please apply on Indeed