TRAVELSAVERS CANADA says it has enhanced its technology to provide agencies with improved mobile-responsive platforms their customers can easily use from any device.

The consortia’s consumer website solution for agencies, OnlineXpress, working alongside Softvoyage serves as a lead-generating e-commerce platform.

In Canada, nearly 100 per cent of consumers have explored online travel booking offerings before asking an advisor for guidance, the company says.

As well, TRAVELSAVERS says about 50 per cent of vacation package bookings are done on mobile devices via an online travel agency or a supplier directly.

The company’s technologies enable customers to explore destinations, packages and dates and share insights with advisors to create a personalized travel experience.

“By providing qualified travel advisors with Softvoyage’s Package Plus features, TRAVELSAVERS’ OnlineXpress hybrid agency site functions as both a lead generation tool to book appointments and an e-commerce platform,” said Christine Vincent, business technology manager, TRAVELSAVERS North America. “This industry-leading technology emphasizes the indisputable advantages of working with a seasoned travel agency as opposed to exclusively dealing with online travel agencies.”

Softvoyage streamlines 

TRAVELSAVERS CANADA says it has enhanced its online booking engine, Softvoyage, to offer the best resources to advisors.

The tool offers improved Package Plus features, with better search functionality for flights, hotels, and packages.

The B2C tool now has a more intuitive and user-friendly interface with enriched mobile-responsive navigation.

Upgraded filtering capabilities provide more options, allowing customers to find the perfect travel package.

Softvoyage enables advisors to easily create attractive offer widgets, enhanced with a compelling call to action and captivating graphics, with the help of its adaptable API.

The streamlined process offers a booking experience and allows advisors to direct clients to available inventory.

The online booking engine saves advisors time by handling manual duties. Advisors can then focus on personalized services and complex itineraries, which provides them with an edge in the online travel marketplace.

OnlineXpress

OnlineXpress, which is owned by American Marketing Group (the parent company of TRAVELSAVERS) is a lead-generating consumer travel website that provides a cost-effective digital marketing platform for agencies.

The software enables agencies to target clients for marketing and potential sales.

Among the first in the travel industry with this progressive platform, OnlineXpress’s comprehensive and flexible offerings provide tools that help advisors establish a strong online presence, generate leads and sell travel.

Additionally, OnlineXpress can work alongside an agency’s existing internal team to complement and expand its marketing efforts.

Together, the platforms function as a potent online solution, while apart they continue to offer industry-leading advantages.

“As the industry continues to evolve digitally, virtually all consumers shop online before seeking agent advice. TRAVELSAVERS CANADA is committed to offering advisors the newest market-leading tools and resources they need to provide an unmatched level of service and support to their customers,” stated Jane Clementino, senior vice-president and general manager of TRAVELSAVERS CANADA.