IHG Hotels & Resorts Introduces IHG One Rewards

The industry’s first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.

With nearly 6,000 hotels in over 100 countries, IHG Hotels & Resorts has been hard at work while the world was on hold – building its portfolio, repositioning itself in the industry with exciting new brands and partnerships, investing significantly, and taking loyalty to new heights. Today, as travelers pack their bags, dreaming of their vacations or the satisfaction of successful business trips, IHG is launching a best-in-class loyalty program, IHG One Rewards, which is centered around its guests – giving them richer benefits, more ways to earn, and newly enhanced credit cards, all powered by leading technology on its new mobile app.

The reimagined program connects IHG One Rewards members to IHG Hotels & Resorts’ growing portfolio of 17 brands, including one of the largest Luxury & Lifestyle collections in the world.

IHG One Rewards will offer industry-leading value and relevant benefits for members to enhance their stays. Highlights of the program include:

• Faster Earn: A new tier and bonus point earning structure will allow members to earn more points faster and gain rewards sooner.
• Richer Benefits: Further enhancements and member benefits include:
  • Free Breakfast for Diamond Elite members as a Welcome Amenity choice
  • Exclusive access to Reward Night Discount Promotions for Platinum Elite and Diamond Elite members
  • More opportunities for Elite members to receive early check-in, late check-out (if available) and room upgrades (to suites, if available, or another premium room type for Platinum Elite and Diamond Elite members)
• Exceptional Choice: Recognizing that not all members want to use their points in the same way, IHG One Rewards marks the introduction of Milestone Rewards – a new, technology-enabled platform that will allow members to choose the rewards that matter most to them. Starting at just 20 nights stayed, members will be offered a choice from a selection of rewards every 10 nights, through 100 nights stayed. These Milestone Rewards choices include points, $20 F&B Rewards, Confirmable Suite Upgrades and Annual Lounge Membership.

At its core, IHG One Rewards is about real people taking care of real people, championing individuality and rewarding guests in a way that works for them. The new brand includes a redesigned logo featuring a singular “One” icon. The “One” in IHG One Rewards is a nod to the long-term values of our new program – “One You” – a celebration of individuality and “One Future” – our commitment to make a positive impact for our people, our communities and our planet.

Learn more at ihg.com/one