International travel requirements made easy with new Delta FlyReady experience

A more personalized view of travel requirements, an all-new design, and easy-to-use features are now available to Delta customers within Delta FlyReady℠ – the airline’s digital dashboard solution that helps customers verify they’ve met their destination’s entry requirements prior to travel.

Accessible via My Trips on delta.com and the Fly Delta app, the tool allows customers on Delta FlyReady-enabled routes to automatically see the entry requirements in place for their destination along with informational resources that outline additional steps that may be needed prior to departure.

What’s Changing:

• A more personalized view of requirements at the customer’s destination, including using their SkyMiles profile and passport information to pre-fill documentation for a faster, more convenient experience.
• Ability to view both outbound and inbound requirements at the same time immediately after booking, giving customers more time to prepare for their return home.
• Functionality that allows customers to save, exit and resume document management when they’re ready, ensuring they don’t lose their progress.
• Overhauled user interface with a more responsive and enhanced experience for mobile, allowing customers to use Delta FlyReady across their devices with ease.

Delta teams are constantly innovating and enhancing the digital approach that underpins its seamless day-of-travel experience. All features and adjustments are implemented after careful consideration of customer feedback to eliminate points of friction and create an easy-to-use experience that is always improving.

Making it easy to explore South America

We are delighted to announce a new codeshare agreement with LATAM Airlines offering our mutual customers the opportunity to fly seamlessly to the South American country of Brazil.

Customers booking onto the new codeshare flights are now able to travel from London Heathrow direct to São Paulo as well as connecting onwards to 12 domestic airports in Brazil including Rio de Janeiro, Salvador and Florianopolis.

This also means for any of your customers travelling from São Paulo to London Heathrow, they will have the option to smoothly connect onto the rest of our world destinations through Terminal 3 including Tel Aviv, Delhi and Hong Kong.

Check out the new adventures that await your customers, flights are on sale now and can be seen in your GDS.