Travel with Confidence: 6 Things to Know About Delta’s Continued Cleanliness Commitment
Delta’s commitment to safety, cleanliness, and wellness is as strong as ever, and keeping communities safe has never been more important. Customers can rest assured that cleanliness continues to be a crucial part of the Delta CareStandard℠ and integral to the premium experience they work to deliver every day. Here are six things to keep in mind and look out for on your next flight:
Clean Air
The air on Delta aircraft is completely refreshed 10 to 30 times per hour (every 2 to 6 minutes) with fresh outside air or air that has been circulated through industrial-grade HEPA filters, which extract more than 99.99% of particles, including viruses. These are the same types of filters used in hospital operating rooms, and Delta will continue to replace them on board twice as often as recommended. HEPA filters are equally effective against all COVID-19 variants, including Omicron.
To ensure the air on the ground is clean during boarding and deplaning, Delta now uses LEED Platinum MERV14 filters to pump outside air into their jet bridges and parked aircraft; these filter out 40% more air particles than previous air filtering systems. Delta also has a longstanding mask requirement that is in line with federal regulations.
Clean Surfaces
Delta regularly cleans and sanitizes high-touch areas on board their planes and at the airport. Delta teams conduct frequent and thorough wipe-downs of their aircraft interiors, check-in lobbies, self-service kiosks, Delta Sky Clubs, gate counters, and baggage claim areas. Delta also electrostatically sprays aircraft interiors each night with high-grade disinfectant to ensure no surface goes unnoticed.
Clean Hands
Customers are never more than a few feet away from hand sanitizer, with stations available from curb to claim. Last year, Delta became the first U.S. airline to permanently install Purell® hand sanitizer dispensers near boarding doors and lavatories on most Delta aircraft. Flight attendants also offer Purell® hand sanitizing wipes to customers during the boarding process.
Touchless Touchpoints
Customers can make use of hands-free touchpoints and digital tools that offer more control and convenience throughout travel, including digital onboard menus via seatback screens, contactless payment for onboard purchases, and hands-free lavatory features like touchless faucets, flush levers, and waste lids. And don’t forget to use the Fly Delta app. Thanks to recent enhancements, it’s easier than ever to find key travel information, make changes, and ask for help via the app.
A Committed Team
World-renowned cardiologist Dr. Henry Ting joined Delta earlier this year as their Chief Health Officer – a first for a U.S. airline. Dr. Ting has been a key voice in the health and wellness decisions that ensure customer and employee wellness throughout the journey.
Meanwhile, Delta’s Global Cleanliness organization is continuously developing science-backed cleaning technologies and protocols that ensure the health and safety of customers and employees. A team of over 100 clean ambassadors in airports ensures Delta’s cleaning efforts consistently meet the highest standards possible.
Data-Driven Partnerships
Delta forged partnerships last year with Mayo Clinic, Emory University, and Reckitt, the makers of Lysol Pro Solutions®, and continues to work closely with them to review the latest science and enhance or adjust cleanliness protocols accordingly. Delta also continues to leverage expert guidance and work with local, state, and federal public health officials to keep people and customers safe.
The low risk of COVID-19 transmission on aircraft has been verified by numerous studies over the past 12 months, including a recent peer-reviewed study by the Mayo Clinic that shows the risk of exposure to COVID-19 while traveling after all passengers test negative 72 hours in advance of flight is less than 0.1%.